Claim this listing to add loyalty, referral program, and marketing tools.
Trusted by 45 outlets across Singapore
43,700+ members · 34,500+ coupons redeemed · 3,200+ referrals generated
XW Western Grill - JEM
50 Jurong Gateway Rd, #04-25 Jem, Singapore 608549
XW Western Grill - JEM serves barbecue in the Western style at its Jurong East location in JEM mall. Diners appreciate the grilled offerings and cooking approach, reflected in the restaurant's consistent customer feedback.
Opening Hours
Want a loyalty program here?
Sign up to be notified when XW Western Grill - JEM launches their rewards program.
STAMPEDE Score
Moderate confidenceScore: 85 / 100
Based on 5 data points · Updated 5 months ago
Editor’s Note
Last updated 7 Nov 2026
XW Western Grill at JEM consistently receives high praise for its all-you-can-eat salad bar, which comes with any main dish purchase.
Reviewers highlight the variety and freshness of the salad bar, with frequent restocking even during busy periods.
The chicken chop is frequently mentioned as juicy and well-prepared, and the fish and chips are noted as a standout.
Portions for mains are generally considered generous and reasonably priced.
Service is a recurring positive, with staff described as warm, energetic, polite, and efficient, even during peak times.
While the food is generally good, some note that the taste is solid rather than exceptional, but the value for volume eaters is clear.
The main drawback appears to be potential wait times during peak hours due to its popularity.
We think it's a strong option for those seeking a satisfying Western meal with a comprehensive salad bar.
Signature
chicken chop
Best time
avoid peak hours
Wait time
expect longer waits during busy hours
Price
Moderate
Score: 85 · 5 sources
What customers say
XW Western Grill - JEM is highly regarded for its all-you-can-eat salad bar, which accompanies any main dish and offers a wide variety of fresh options, including unique items like pineapple pickles and mala broccoli.
Customers consistently praise the attentive and energetic staff, such as Ridhwan, Sharzeen, Monique, and a specific Malay waiter, for excellent service even during peak hours.
While some find the main dishes like the juicy chicken chop and fish and chips to be excellent and reasonably priced with generous portions, others note the food is generally good but not exceptionally outstanding in taste, appealing more to those who prioritize volume.
Google Reviews
From when I just came, Ridhwan was greeting us so warmly and with big, energetic smile. He was explaining about menu and all with fast and easy words to understand, especially it’s my very first time…
Place was conveniently located in a shopping mall. Good food, portion was just nice seeing that it came with free all you can eat salad bar. Restaurant doesn't chase people out or give time limit, s…
The food is good especially with the all-you-can-ear salad bar. The service is awesome and generous, we ran out of tissue paper on our table then the staff took for us more tissue paper, immediately.…
First time visiting XW Western Grill, and had a good experience. Gilang served us well and was attentive throughout our meal. He even asked if it was our first time dining here and explained the menu…
Once again, back to this restaurant with even bigger grp. 3rd time in the mth of jun 26, everything is good, big thank you to Ah mei for facilitating food ordering n table arrangement, pride to their…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.