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43,700+ members · 34,500+ coupons redeemed · 3,200+ referrals generated

Swensen's @ IMM

★ 4.5(4,157)on Google$$jurong east

2 Jurong East Street 21, #01-92/93 IMM Building, Singapore 609601

Swensen's @ IMM serves Western-style ice cream in Jurong East at the IMM Building. Located at 2 Jurong East Street 21, this mid-range spot draws regular visitors who appreciate its frozen offerings.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Saturday)11:00 AM – 10:30 PM

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STAMPEDE Score

Moderate confidence
AExcellent

Score: 85 / 100

Atmosphere90
Queue wait70
Food quality85
Value for money80

Based on 4 data points · Updated 3 months ago

Editor’s Note

Last updated 4 Nov 2026

Our take: Swensen's at IMM consistently receives high marks for its family-friendly atmosphere and attentive service, making it a reliable spot for a casual meal.

Reviewers frequently highlight the staff's patience and efficiency, especially when accommodating families with young children.

While the outlet can get busy, particularly during peak dinner times, the service remains prompt, with food arriving quickly.

We note that the spacious layout and comfortable decor contribute to a pleasant dining experience, even when the restaurant is crowded.

The menu offers typical Western fare, with the fish and chips and soup of the day receiving specific mentions for their taste.

We'd recommend this location for families seeking a stress-free outing with consistent service and affordable prices.

Expect a wait of around 30 minutes if you arrive during peak dinner hours, but the service quality seems to make it worthwhile.

Best time

After 7:00 PM for shorter queues during peak dinner hours

Wait time

Around 30 minutes during peak dinner hours

Price

$$ (Moderate)

Score: 85 · 4 sources

What customers say

Swensen's @ IMM is highly regarded by customers, particularly for its family-friendly atmosphere and efficient service, even during busy periods.

Patrons frequently praise specific staff members like Manager Nur, Ms.

Khai, Ms.

Kia, Mr.

Albert, Mr.

JJ, Ms.

Connie, and Yun Yee for their attentiveness and excellent service.

The food, including fish and chips and the soup of the day, is consistently described as tasty and affordable, with quick service being a notable highlight for families with children.

Exceptional staff service and attentivenessFamily-friendly dining experienceTasty and affordable foodEfficient and fast service
95% positive5% neutral0% negative

Google Reviews

★★★★★Husna Sha Aliyah Sazali· a month ago

Special compliment to Staff Nura and Staff Khai for their warm and friendly service. They were very helpful, attentive and made us feel truly welcomed. A big thank you to the whole team as well for t…

★★★★★Christopher Tan· a month ago

Nostalgic restaurant filled with memories of the past. Very nice feeling everytime we come here for a meal. The staff were all very nice and helpful and made things easy for us as we were redeeming a…

★★★★★YeowHui Ho· 2 months ago

Had a wonderful time celebrating a birthday at Swensen’s! 🎉🎂 The food was delicious, the ice cream was fantastic, and the atmosphere was perfect for a family celebration. The staff were friendly, at…

Reviews from Google

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