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Shake Shack

★ 4.3(2,140)on Google$$outram

89 Neil Rd, #01-01, Singapore 088849

Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.

Dine-inTakeoutDelivery

Website

Opening Hours

Today (Saturday)11:00 AM – 10:30 PM

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STAMPEDE Score

Moderate confidence

C+Worth a visit

Score: 65 / 100

Atmosphere85

Queue wait80

Consistency50

Food quality60

Value for money40

Based on 5 data points · Updated 5 months ago

Editor’s Note

Last updated 6 Nov 2026

Our take: Shake Shack on Neil Road offers a spacious and generally uncrowded dining experience, particularly on weekday afternoons.

We note that while the decor is consistently praised, recent feedback indicates inconsistency in food quality, specifically regarding the saltiness of beef patties.

The limited-time Pyogo Galbi Beef Shack Burger, for instance, was found to have an overpowering sauce that made the burger soggy and masked the beef flavor.

However, the classic Smoke Shack Burger remains a highly recommended option.

While the price point is on the higher side, with a double-patty burger costing around $16 and lemonade at $5, the prompt service and availability of amenities like plain water and sauces contribute to a pleasant experience.

We'd recommend visiting during off-peak hours for a more relaxed meal.

Best for a casual, slightly upscale burger fix when you're in the Outram area, but be mindful of potential inconsistencies in seasoning.

Signature

Smoke Shack Burger

Best time

Weekday afternoon

Wait time

No queue on weekday afternoons

Price

$$ ($15-25/person)

Score: 65 · 5 sources

What customers say

Shake Shack at Neil Road is appreciated for its attractive decor, spaciousness, and convenient late-night operating hours, with many praising the prompt service and well-prepared food, especially the classic Smoke Shack Burger.

However, a significant concern is the high price point, and some customers have experienced overly salty beef patties across various burgers, leading to an unsatisfactory dining experience for some.

Spacious and attractive outlet decorHigh price point for menu itemsInconsistent seasoning of beef patties (overly salty)Prompt service and well-prepared food (excluding seasoning issues)Late-night availability

60% positive20% neutral20% negative

Google Reviews

★★★★★Dave C· 4 months ago

Great shake shack location. Clean, cool, large seating capacity with very good decor. Serve a number of draught beers and wines too. Food is fresh and tasty, high quality.

★★★★★Melvin Lim· a year ago

The only other outlet I've dine in is at Jewel. As I stay nearby I usually order out. It wasn't crowded at around 2pm on a weekday. There were no queue and our food arrived promptly. The taste is goo…

★★★★★Song Ngoc· 2 months ago

Great burgers with juicy patties, and the SmokeShack is a must-try. The place is comfortable and convenient, though slightly pricey for fast food—overall, 8/10 and worth a visit.

★★★★★Jun Ren Ong· 8 months ago

This is a really nice looking outlet, spacious and not crowded when we visit on a Wednesday night. Tried the new onion burger which taste really good. However it is still pretty pricey. The burger cos…

★★★★★Jennifer Kok· 2 months ago

Love Shake shack burger and fried. The 50/50 Frizzle drink, half ice tea and half lemonade taste horrible. I don't like it.

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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