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Kao Western

★ 2.7(29)on Google$$jurong west

9 Jurong West Ave 5, #01-09, Singapore 649487

Kao Western serves Western cuisine in Jurong West at 9 Jurong West Ave 5, #01-09. The restaurant has a 2.5 rating across 26 reviews on Google.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Saturday)11:00 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 45 / 100

Queue wait40
Consistency20
Food quality60
Value for money70

Based on 4 data points · Updated 3 months ago

Editor’s Note

Last updated 12 Nov 2026

Our take on Kao Western is that it presents a mixed bag, primarily appealing to those prioritising value over consistent service.

We see recurring issues with order accuracy, as highlighted by multiple reviewers receiving incorrect dishes or sides.

This suggests a systemic problem with their order-taking or kitchen communication.

Packaging charges and perceived rude staff attitudes are also noted, which could detract from the overall experience.

However, the food itself, particularly the rib eye, receives praise for its tenderness and affordability, with one reviewer calling it 'the cheapest one can find in Singapore.' The criss-cut fries are also mentioned positively.

We think Kao Western could be a viable option for a budget-friendly Western meal, especially if you're willing to double-check your order carefully.

Expect potential service hiccups, but the food quality for the price point seems to be its main draw.

Verdict: Best for a cheap, no-frills Western meal, but be prepared for potential order errors and service issues.

Signature

rib eye

Score: 45 · 4 sources

What customers say

Kao Western receives mixed feedback, with many customers praising the affordability and quality of specific dishes like the tender ribeye and crispy criss-cut fries.

However, a significant number of patrons report issues with order accuracy, receiving incorrect items or sauces, and consistently highlight poor customer service, particularly from cashier staff.

There are also complaints about additional charges for takeaway packaging.

order accuracy issuespoor customer service/attitudeaffordable pricingtender ribeye/crispy friestakeaway packaging charge
25% positive25% neutral50% negative

Google Reviews

★★★★★Jack· 3 years ago

Saw many negative reviews but largely about service attitude which I can allude to. Ordered the rib eye cos it has to be the cheapest one can find in Singapore. turned out food was great ribeye very t…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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